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What to Do if There’s a Gas Leak

How To Handle a Gas Leak

A gas leak is a serious problem, as natural gas is highly flammable and exposure can make you sick. When suspicious of a leak, some homeowners may question themselves, thinking, “What does natural gas smell like again?” However, it’s important to protect your home and family by recognizing the signs of a gas leak and knowing what to do if there is one. Prepare for the event of a gas leak with this article.

Signs of a Gas Leak

The signs of a gas leak are easy to spot if you know what to look for. Keep an eye out for these symptoms of a natural gas leak:

  • The smell of rotten eggs (sulfur)
  • Hissing or whistling noises
  • Bubbling water
  • Dying houseplants
  • White clouds or dust clouds near a gas line
  • Visible damage to the gas line
  • Physical reactions from your family and pets

What do you do if there’s a gas leak?

If you notice a gas leak, it’s important to take the following steps immediately. Even if you just think there’s a gas leak, it’s better to err on the side of caution and assume there is rather than ignore a gas leak.

Evacuate Immediately

The first thing you should do if you suspect a gas leak is get everyone out of your home immediately. Don’t wait to see if the smell subsides, second guess yourself or assume the problem isn’t severe. Gas is incredibly flammable and can cause a fire or even an explosion if there’s a single spark, so making sure everyone is safe should be your top priority even before calling 911. 

Stop Using Electric Devices

Because natural gas is so flammable, the smallest spark from flipping a light switch or turning on the TV could ignite it. DON’T turn off any electrical devices currently in use, including lights, during your evacuation. Simply stop all use of electronics and leave, taking a phone with you to call 911 outside.

Leave the Doors Open

The more concentrated natural gas is, the more dangerous it is. On your way out of the house, leave all interior and exterior doors open, and open a few windows if they’re easy to get to and open quickly. While this won’t stop the leak, it will reduce the risk to your home and property.

Call 911 — Then Your Gas Company

Once everyone is safely outside, call 911 and report the leak. The fire department can safely inspect your gas line and shut it off. Call your gas company right after and report the leak to them as well. While first responders typically arrive first, your gas company can also send someone to inspect and turn off your gas line. When the home is secure, you’ll be able to go back in — you just won’t be able to use any of your gas appliances.

Call a Gas Plumber

Because gas appliances are usually an essential part of running your home, you’ll want to call a gas plumber to repair the leak as quickly as possible. This way you can begin using your water heater, stove and more sooner.

Norman Air offers 24-hour emergency services so you can get back to your daily life with minimal disruption. Contact us today for more information or to begin a service request for gas line repair.

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Professional and Knowledgeable

They came they diagnosed and fixed the problem. Jimmy did a great job of telling me about my heater and fixed it within about an hour. Will call again, I just hope not too soon. Thanks

Kevin L.

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Brenden is awesome! He is super polite, highly informative, and very efficient. If you need Dryer Vent cleaned, Plumbing Inspection, new HVAC system, Hot Water Tank, Air Duct cleaning, and etc, call Norman Air. Thanks to your staff!

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Jake was knowledgeable and friendly. We have always had a great experience with Norman Air. Hot water within hours of calling. Thanks again Jake.

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We had a tech, Jake, come out and help fix a job from another company that was not exactly done right. Jake explained what he was doing at every step and allowed us to ask a lot of questions without any issue.

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We’ve been using this company for about a year now. Every technician I’ve had has been nothing but kind, personable and knowledgeable about their task. I’ve had Jimmy and James both twice now. Super great guys.

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