Warranty

What Warranties Do We Offer And Are They Worth It?

At Norman Heating, Air Conditioning & Plumbing we’re proud to sell the best equipment to homes in Norman, OK. In addition to the best manufacturer warranties in the industry, we also provide labor warranties on all our units, as well as a 100% satisfaction and a lifetime workmanship guarantee.

Norman Air guarantees you will be 100% satisfied with the service or installation that we provide. If you are not fully satisfied, we will return to correct the issue at no charge. If for any reason we cannot correct the issue, we will refund your money. You can feel confident that you will be 100% satisfied with our service.

Norman Air backs all of our HVAC installations with a Lifetime Workmanship Guarantee. Because of the attention to detail and quality of materials used, we can confidently include this guarantee on every installation. It includes:

Any copper line installed by our team
Ductwork installed by our team
System stands or platforms
Venting
Condensate drain lines
Emergency drain pans
Low voltage wiring ran by our team

*This guarantee does not cover any mechanical failures or lack of maintenance. **To qualify for this guarantee, you must be the original purchaser of equipment and have annual maintenance performed by Norman Air.

Labor Warranty

Norman Air provides a labor warranty on every system that we install. These warranties range from two years to twelve years, depending on the system purchased.

Combined with the manufacturer's parts warranty, this provides complete warranty coverage throughout the duration of the labor warranty.

Best Value Guarantee

At Norman Air, we guarantee you will get more for less with our quality equipment, thorough installation process, included warranties, accessories and maintenance. We are so confident in the quality of our services that if you do get a competitor's comparative quote for less, we will beat it by at least $400.

No Lemon Guarantee

Norman Air guarantees you will not get a lemon. If your system has a major issue, such as compressor failure or multiple repair issues in the first 90 days after installation, we will replace the entire system — not just the defective component.

Performance Guarantee

When you purchase the recommended system from Norman Air, we guarantee the efficiency and performance of that system. Depending on the system, this includes energy savings up to 20%, balanced airflow throughout your home and effective heating and cooling functions.

Get Your Guarantee Today!

Our experts at Norman Air stand by our quality of workmanship every step of the way. You can trust us to get the job done right, no matter what. From heating and cooling to plumbing, we’ve got you and your Norman home covered. Get an instant quote or schedule an in-home estimate now!

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What Our Customers Say

Professional and Knowledgeable

They came they diagnosed and fixed the problem. Jimmy did a great job of telling me about my heater and fixed it within about an hour. Will call again, I just hope not too soon. Thanks

Kevin L.

Efficient & Professional

Brenden is awesome! He is super polite, highly informative, and very efficient. If you need Dryer Vent cleaned, Plumbing Inspection, new HVAC system, Hot Water Tank, Air Duct cleaning, and etc, call Norman Heat, Air Conditioning & Plumbing. Thanks to your staff!

Kimberly M.

Knowledgeable and Friendly

Jake was knowledgeable and friendly. We have always had a great experience with Norman Heating, Air Conditioning & Plumbing. Hot water within hours of calling. Thanks again Jake.

Barry K.

Knowledgable & Helpful

We had a tech, Jake, come out and help fix a job from another company that was not exactly done right. Jake explained what he was doing at every step and allowed us to ask a lot of questions without any issue.

Erik P.

Personable and Knowledgeable

We’ve been using this company for about a year now. Every technician I’ve had has been nothing but kind, personable and knowledgeable about their task. I’ve had Jimmy and James both twice now. Super great guys.

Brade R.